Change Insurance Podcast | Risk Placement Services

Change Insurance is an RPS podcast dedicated to helping you make the impossible, possible in your agency.

We're all trying to change the way we sell insurance, so we're going to talk to people across the industry about the best and most exciting ways to do it.

Change Insurance Episodes

Podcast Archives

Change Insurance
Podcasts

3 Effective Ways to Become a Complete Insurance Professional

Miles Merwin, president and founder of Advisors Insurance Agency, talks about the evolution his agency has gone through to maximize its potential.

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Change Insurance
Podcasts

How to Make Your Agency Fulfill Its Niche Programs Destiny

Chris Beardslee, executive vice president at Allied Insurance Managers, talks about how serious his agency is about finding specialties.

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Change Insurance
Podcasts

How Trucking Gets Better When You Know What to Say

Jeffrey Gordon, President at The Bayou Agency, talks about how he’s taking his transportation clients to the next level.

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Change Insurance
Podcasts

How to Increase Courage, Ignite Curiosity and Find Insurance Success

Patience Noah, owner of Patience Noah Insurance, talks about how she pushed past the discomfort and rebelled her way to a fulfilling career in insurance.

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Change Insurance
Podcasts

How a Fantastic Partner Can Help Take a Big Risk

Richard Brown, Partner at Centennial Insurance Group, talks about how was able to close the deal with his partner and keep things successful.

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Change Insurance
Podcasts

Was Getting Your License One of Your Smartest Decisions?

Rod Powell, principal at Encore Insurance Group, talks about his journey to the insurance industry and why everyone should consider having a license.

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Change Insurance
Podcasts

How to Take Control and Lead Your Clients With Confidence

Niki Henley, owner of Extra Mile Insurance Solutions, talks about how quickly she sets ground rules and commands respect.

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Change Insurance
Podcasts

How to Make a Great Introduction to a New Process

Patrick McBride, founder and agency owner at The McBride Agency talks about his secret sauce: a year-long process for onboarding new clients.

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Change Insurance
Podcasts

How Simple Conversations Can Make a Big Impact

Brian Blakely, owner of Stonebridge Insurance, talks about the ways he keeps his clients calm during a troubling storm.

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Change Insurance
Podcasts

How to Embrace Personal Lines and Unlock Your Niche

Ben Rathbun, president of Rathbun Insurance, talks about how his agency stays focused on commercial and personal line.

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Change Insurance
Podcasts

Finally an Easy Way to Get Started with Transportation Insurance

RPS Transportation Program Manager Jeffrey Marks talks about the best type of business to get started with and how you can efficiently close solid accounts

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Change Insurance
Podcasts

How One Agent Escaped Insurance Captivity to Find Better Options

Ivan Hudson, owner of the Ivan Hudson Agency, talks about his journey finding a place to stand on his own.

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Change Insurance
Podcasts

How Many Years Should It Take to Create a Better Experience?

Erin Neil, owner of Hanby Insurance, shares how she improves her customers’ experience.

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Change Insurance
Podcasts

Why You Need to Create the Job You Want in Your Agency

Craig Lyndall, CEO of Lyndall Insurance, talks about his journey through the family agency and how he made sure to reach a desired destination.

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Change Insurance
Podcasts

How to Grow Your Agency from 18 to 150 Employees Overnight

Josh Morey, president of The J Morey Company and chairperson of Ori-gen, explains how he grew his company eightfold in three years.

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Construction
Podcasts

Why New and Risky Contractors Need a Better Insurance Experience

Laura Allen, southeast region vice president, talks about the challenges and opportunities you face targeting small and midsize contractors.

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Construction
Podcasts

How to Be Better, Faster and More Successful With Contractors

Brendan Hanley, Director Binding P&C Product Line Leadership at Markel, talks about insuring contractors successfully.

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Change Insurance
Podcasts

Why Policy Endorsements Need to Be Your New Best Practice

Jim Skarsynski, chairman at Skarsynski, Marick & Black LLP, talks about why you might want to think twice before adding anything extra to a policy.

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Change Insurance
Podcasts

Are You the New Expert the Next Great Innovation Needs?

Mark Geoghegan, host of "The Voice of Insurance" podcast, talks about the quality of information you have to attack new coverages.

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Change Insurance
Podcasts

How This Simple Plan Can Help You Escape Personal Lines

Jared Bellmund, managing partner at ALLCHOICE Insurance, talks about how he transition from personal-lines insurance to commercial insurance.

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Change Insurance
Podcasts

How an Agency Owner Can Find Extra Help to Unlock Full Potential

Ashley DeCarteret, president of Harbor Brenn Insurance Agency, talks about finding answers that opened her agency to a new level of progress.

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Technology
Podcasts

How to Make the Best Out of the Technology You Have

Toni Jones, vice president of Transportation Marketing at Palomar Insurance, talks about how she makes the most out of everyday situations.

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Change Insurance
Podcasts

How to Tear Down Important Barriers Between You and Your Clients

Luis Leal, owner of Leal Insurance Services, talks about how he’s tried hard to make sure he’s as close to his clients as needed.

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Change Insurance
Podcasts

Why It’s Better When You Can Help People Find Their Passion

Dustyne Bryant, personal insurance academic director for The National Alliance for Insurance Education and Research, talks about her journey through the insurance industry and the impact finding her purpose had.

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Change Insurance
Podcasts

Why You Should Open Your Agency Opportunities to More People

Phyllis Brumfield of Brumfield Insurance Agency talks about the mixture of talent she wants to attract to the insurance industry.

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Change Insurance
Podcasts

Why Your Training Needs to Be as Great as Your Recruiting

Nikki Brandt, owner of NB Talent, talks about the people she has helped find success in the insurance industry.

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Change Insurance
Podcasts

How to Help Your Clients Value More Overlooked Insurance

RPS President Joel Cavaness talks about how he approaches underserved areas and discovers potential new opportunities.

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Change Insurance
Podcasts

How to Find More Appreciation and Make Veterans Feel Understood

Brian Foley, RPS president of Personal Lines, talks about his journey to insurance and what we can do to help improve the path.

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Change Insurance
Podcasts

How To Have a Better Conversation About Your Client’s Cargo

One conversation about cargo coverage could reduce your client's cost of doing business.

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Change Insurance
Podcasts

Can Your Relationship Strength Be One of Your Greatest Risks?

Carey Wallace, founder of Agency Focus, talks about investing in your business, compensating your staff and other insights into being successful.

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Change Insurance
Podcasts

How Your Agency Can Find the Best Place for the Right People

Mick Hunt, CEO of Premier Strategy Box, talks about the distinctions you should be making around your revenue and your staff.

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Change Insurance
Podcasts

Why Serving People Near Your Passion Is the Best Strategy

Michael J. Vance, advisor for Hundley Batts & Associates, talks about having potential clients’ best interests in mind.

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Change Insurance
Podcasts

How Much Authenticity Do You Need to Make Your Best Decisions?

Adam Augspurger, owner of Steadfast Insurance, talks about how he leans on the truth to set his agency free.

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Change Insurance
Podcasts

Why Good Advice and Core Values Are All You Need

Christian Moore, managing director of The Real Good Group, talks about creating a culture of empowerment from the ground up.

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Change Insurance
Podcasts

How to Increase Your Comfort With a More Efficient Process

Mike Levins of Counterpart talks about how you can warm up to new ways to do more of the business you want.

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Change Insurance
Podcasts

Why Owning Your Power Can Help Make a Harmonious Environment

Margaret Resce Milkint of Diversified Search Group talks about her experience with DEI in the insurance industry.

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Change Insurance
Podcasts

How to Find a New and Meaningful Way to Do Business

Precious Norman-Walton, Director of Underwriting for Harbor.ai, talks about the new expectations you should have when doing insurance work.

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Change Insurance
Podcasts

Why Over-communication Is the Best Way to Grow Your Agency

Andy Tomlinson, president of Tomlinson Insurance Agency, talks about how he keeps the information flowing in his agency.

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Change Insurance
Podcasts

Why It’s Alright to Make Mistakes Trying to Move Diversity Forward

Vanessa Sims, WSIA director of DE&I, on how agencies can be more comfortable with the trial and error of expanding diversity efforts.

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Change Insurance
Podcasts

How Good Personal Accounts Lead to Great Commercial Business

In this RPS podcast, Alvin Roehr, president and CEO of Roehr's Insurance Agency, talks about all the wrong things they do to find consistent success.

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Change Insurance
Podcasts

How to Have More Relevant Priorities for a Better Agency

Adjunct Advisors founder Meg McKeen talks about the most important dynamics in the insurance industry.

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Cyber
Podcasts

The One Protection Needed to Sell a Cyber Policy Today

RPS Area Senior Vice President Tim Foody talks about the best ways to prepare your client's business to be eligible for the cyber coverage it needs.

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Change Insurance
Podcasts

How Risk Taking and Community Support Can Be a Successful Formula (Part 2)

Gigi Jean, co-founder of One Way Insurance, talks about her family’s journey to build their own place in the insurance business.

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Change Insurance
Podcasts

How Risk Taking and Teamwork Can Be a Successful Formula (Part 1)

Ebens Jean, Co-Founder and CEO of One Way Insurance, talks about his journey through the industry and the risks he took to get here.

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Change Insurance
Podcasts

Why You're Underestimating the Ways Your Clients Want Help

Mike Crowley of Crowley Insurance talks adjusting business to meet needs people didn’t have before the COVID years.

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Change Insurance
Podcasts

How to Test Ideas and Protect the Way You Do Business

Trust Point Insurance's Angela Trimble talks about how her agency stays true to what works while keeping an eye on the future.

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Change Insurance
Podcasts

How to Successfully Focus on What Your Agency Does Best

Josh Witt, president of The Insurance Group, talks about his journey to discovering his agency's true identity.

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Management Liability
Podcasts

How to Successfully Navigate a Management Liability Claim

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Small Business
Podcasts

Important Coverage for Small Business Owners

Learn how D&O coverage can protect small business owners from significant risk from RPS insurance experts.

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Change Insurance
Podcasts

How to Sell Insurance Your Way With Confidence

Learn how to gain sales confidence and set a higher standard for your insurance business in this podcast.

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Change Insurance
Podcasts

How to Make a Successful Agency Transition in the Family

Jen Curran, owner of Johnson Stevens Curran, talks about her experience taking over the family business.

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Change Insurance
Podcasts

Why a Good Challenge Is All You Need for a Great Client

Jim Schubert, CEO of Southern States Insurance, talks about how they help clients share problems and find solutions.

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Workers Compensation
Podcasts

How to Increase Your Work Comp Ability and Help Risks

Pat Edwards, workers' compensation national practice leader, talks about trends in the competitive workers' compensation market.

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Change Insurance
Podcasts

How Much Will Insurance Improve if Talent Joins on Purpose?

Megan Miller, executive director at the Spencer Educational Foundation, talks about the impact if more people chose an insurance career with more intention.

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Change Insurance
Podcasts

How to Empower Diverse Talent into More Important Roles

RPS Diversity and Inclusion community members talk about guiding diverse talent through a growing career path.

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Change Insurance
Podcasts

How a Great Process Can Solve All Your Problems

Erik Garcia, owner of Garcia Insurance Services, talks about what happened to his agency when they put the process above everything else.

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Change Insurance
Podcasts

How Endless Optimism Helps Discover the Right Clients

Matt Snowden, founder of Talanton Insurance, talks about the trials and errors he's faced to find his agency ahead of schedule, looking for its next challenge.

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Change Insurance
Podcasts

Are You Willing to Invest in the Right People to Win?

Marit Peters, president and executive director of the Independent Insurance Agents of Texas (IIAT), talks about what the best agencies do with their talent.

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Change Insurance
Podcasts

Why Tech Companies Need Extra Care With Errors and Omissions

Manny Cho, RPS Executive VP, and Jacob Ingerslev, Head of Global Cyber Risk at The Hartford, talk about technology companies insurance coverage needs.

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Change Insurance
Podcasts

Why It's Time For a Better Way to Teach Insurance Skills

Eli Gillespie, Owner of Gillespie Insurance Services, talks about finding quality professionals that understand the complexity of the insurance industry.

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Change Insurance
Podcasts

How To Win The Sale From The Top Down

Mohamad Momin, Agency Owner of Starr Insurance, talks about how he finds his way to the top of every prospect's mountain.

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Change Insurance
Podcasts

How InsurTech Will Win The Race For A New Standard

Ron Glozman, Founder & CEO of Chisel AI talks about insurtech and the future of the insurance industry.

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Change Insurance
Podcasts

Can You Make Your Own Community of Unlimited Prospects

Stephanie Beninati, Owner of Strategic Insurance Solutions, talks about how she spent over a decade inviting the perfect people to the party.

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Change Insurance
Podcasts

Why You Need The Extra Information to Make a Big Difference

Lisa Duncan, RPS Executive Vice President, talks about the steps she takes and the places she goes that improve those chances.

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Change Insurance
Podcasts

Why You Have Permission to Make Insurance What You Want

Rob Bowen, Founder of Patriotic Insurance, talks about a few of the decisions he's made that have brought him to this point of his journey.

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Change Insurance
Podcasts

Is Most of Your Business Coming From The Best Place

Nancy Nicklow, President of Huff Insurance, talks about the journey they took to find a new, yet familiar personality.

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Change Insurance
Podcasts

Are You Doing the Easy Things to Keep More Business

Christopher Cook, Agency Owner at Alliance Insurance Solutions, talks about how he started to take the easy stuff seriously and the results it's generated.

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Change Insurance
Podcasts

Why It's Important to Respect Where Your Agency Came From

Taylor Garcia, Vice President of Jackson & Jackson Insurance, talks about how he’s handled the new responsibilities that have come his way.

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Change Insurance
Podcasts

How to Show People Your Vision For The Next 30 Years

Bogus Handzel, Chief Operating Officer at Handzel & Associates, talks about the journey his agency has been on for this new generation of ownership.

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Transportation
Podcasts

How Much Technology Does Transportation Need to Be Better?

Tommy Ruke, Founder of Motor Carrier Insurance Education Foundation (MCIEF), talks about the impact these changes can have on underwriting when they reach critical mass.

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Change Insurance
Podcasts

How Your Best Marketing Happens When You Effectively Listen

Emily Hathcoat, Vice President of Marketing, talks about why listening is her greatest communication skill and how you can make it yours.

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Change Insurance
Podcasts

Why You Never Know How Your Greater Purpose Will Appear

David Cayemitte, President of The Cayemitte Group, talks about his journey through the industry and the chance he had to find his purpose.

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Change Insurance
Podcasts

Why Nothing Else Matters If You're The Best Problem Solver

Matt Cooper, CEO of Inner-City Group and Community Insurance, talks about how his lack of sales skills improves his problem-solving ability.

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Change Insurance
Podcasts

How to Create a More Proactive Customer Experience

How TRICORE insurance is making a move to make communication more automatic.

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Cyber
Podcasts

How to Talk About The Most Important Parts of Cyber

Adam Connor, RPS Broker and cyber expert, breaks down all the secrets he knows to win more accounts.

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Change Insurance
Podcasts

How to Create a Perfect Storm to Disrupt Auto Insurance

John Henry and Carey Anne Nadeau, Co-Founders of Loop Insurance, talk about the fundamental changes they’re trying to bring to auto insurance.

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Change Insurance
Podcasts

Can Your Culture Handle People Who Aren't At Their Best?

Bradley Flowers, Founder of Portal Insurance and Co-Host of the Insurance Guys Podcast, talks about how intentional his agency is approaching those conversations.

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Change Insurance
Podcasts

How Much of an Advantage Does Your Authenticity Get You?

Shawn Moynihan, U.S. Head of Editorial for Insiders Engage, talks about the type of transparency he’s seen go a long way.

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Personal Lines
Podcasts

Why Your Client's Home Business Needs Better Coverage

Jill Bryant, Head of Small Specialty Commercial at AXIS Capital, talks about all the questions you should be asking to capitalize on the situation.

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Personal Lines
Podcasts

Can One Question Help Save Your Best Personal Lines Accounts?

Brandon Goodin, RPS Broker and Underwriter talks about all the possible answers you might get.

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Change Insurance
Podcasts

How to Get Your Agency Excited About New Communication

Dshanya Reese, Marketing Manager at Watkins Insurance, talks about the changing tide in her agency and what’s she’s doing to capitalize on it.

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Change Insurance
Podcasts

How the Right Vision Will Make You a Better Digital Agency

Quincy Branch, President, and CEO of Branch Benefits Consultants talks about the digital journey his agency is almost done navigating.

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Change Insurance
Podcasts

Are Your Clients Actually Protected From What They Say Online?

Sarah Lamberg, Underwriting Manager and U.S. Media Product Lead at Beazley, talks about all the ways your client’s digital communications could backfire.

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Change Insurance
Podcasts

How Much Insecurity Do You Need to Stay Successful?

Joe Brunsman, Vice President of Chesapeake Professional Liability Brokers, talks about the thousands of hours he’s put in to always have an answer.

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Change Insurance
Podcasts

How to Find the True Value Customizing Renewals

Rep Plasencia, Area Executive Vice President at RPS, talks about all the ways you assemble a quality renewal.

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Change Insurance
Podcasts

What Happens When You Don't Get Enough Validation?

Jennifer Chenault, Vice President at Lovitt & Touché, talks about her delayed experience jumping into insurance.

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Change Insurance
Podcasts

Have You Found the Best Mix For Your Agency?

Jana Foster, Owner of Nevada Insurance Agency, talks about how far her agency has stretched to keep everyone involved.

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Change Insurance
Podcasts

Should You Only Focus on What You Need to Know?

Andrew Correll, Host of the Insurance Requirements Podcast, talks about how underwriting can improve and the companies that are willing to do it.

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Change Insurance
Podcasts

How to Talk About the Most Important Part of Insurance

Bill Wilson, Founder and CEO of Insurance Commentary, talks about his passion for coverage and what it can do to help your next sales call.

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Change Insurance
Podcasts

What Should the Agency of the Future Look Like?

Matt Masiello, CEO SIAA, talks about the digital agility agencies are going to need moving forward and how to prioritize getting started.

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Change Insurance
Podcasts

How to Focus on the Right Things When You Grow

What to focus on when your agency’s business clientele begins to grow.

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Change Insurance
Podcasts

How to Encourage a New Generation of Leaders

Sylvia K. Alston, Managing Partner at Momentum Risk Management, talks about her experience creating her own insurance path to include more people.

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Change Insurance
Podcasts

How to Make Someone Love Insurance Like You Do

Tony Cañas, Client Advisor at the Jacobson Group, talks about what it takes to help people come in and move up in this industry.

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Change Insurance
Podcasts

Why The Future of Insurance Needs to Trust the Moments that Matter

Bryan Falchuk, Founder and Managing Partner at Insurance Evolution Partners, talks about all the possibilities you should prepare for.

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Change Insurance
Podcasts

How a Niche Can Support You Through the Good and Bad Times

David DeLorenzo, CEO of The Ambassador Group, talks about the hospitality, hospitality insurance has provided his agency over the years.

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Change Insurance
Podcasts

How Many Claims Does it Take to Make Someone Want the Coverage

Dillon Behr, Executive Lines Producer at RPS, talks about the rising claims Management Liability coverage is seeing and why businesses should pay more attention to it.

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Change Insurance
Podcasts

Do You Have The Freedom to Look For Better Opportunities?

Alex Dopazo, Agency Principal at Dopazo and Associates, talks about how they knew it was time to look for something different.

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Change Insurance
Podcasts

What if One Insurance Company Was Happy About Claims?

Prime Insurance CEO Rick Lindsey talks about personal responsibility and doing the job you said you'd do.

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Change Insurance
Podcasts

How to Make Sure Your Agency Leaderships is Inclusive

Whitnee Dillard, Big I Director of Diversity & Inclusion, talks about how you can make sure all the seats in your agency are full.

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Change Insurance
Podcasts

Why Human Behavior is the Hardest Thing To Cover

Hugh Sprowson, Senior Underwriter at Argenta, talks about the role you can help play to handle that broken trust.

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Change Insurance
Podcasts

How a Fraud Problem is Always Closer to Home than You Think

Hugh Sprowson, Senior Underwriter at Argenta, talks about the role you can help play to handle that broken trust.

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Change Insurance
Podcasts

Why the Best Insurance Programs Lead You to Your Passion

Chris Leisz, RPS President of Programs, talks about all the ways you can customize a more specialized insurance experience.

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Change Insurance
Podcasts

Can One Insurance Company Pave a Better Path for Everyone?

David Nelson, Senior Vice President at Nationwide, talks about all the investments they're making to help lead the way.

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Change Insurance
Podcasts

How Should Insurance Be Distributed in the Future?

Chris Cline, Westfield's National Agency Distribution Leader, talks about all the adaption and reinvention he's seen recently on the front lines.

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Change Insurance
Podcasts

This is Why You Need to Know Total Risk

Bob Lombard, RPS Area President, talks about how you can leverage total risk on your next public entity account.

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Cyber
Podcasts

How to Increase Urgency For Information Security Risks

How to Increase Urgency For Information Security Risks | Risk Placement Services

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Property
Podcasts

How to Turn the Tables and Quote More Flood

Tom King, Hiscox Property Underwriter, talks about getting flood insurance quickly for clients and provides tips so you can do the same for your clients.

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Change Insurance
Podcasts

Why It's More Important to be Significant Than Successful

Peter van Aartrijk, CEO of Aartrijk, thinks you can improve the level of significance your agency creates.

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Change Insurance
Podcasts

What Happens When You Tell The Best Insurance Story?

Christa Nadler, RPS Area Executive Vice President, walks through some of the key ways you can tell the best insurance story for your next property risk.

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Change Insurance
Podcasts

Do You Have All the Tech You Need to be More Efficient

Steve Anderson, Author of The Bezos Letters and President of The Anderson Network, talks about the efficient methods you've had at your fingertips all along.

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Change Insurance
Podcasts

How to Focus on the Best Mixture of Opportunities

RPS Executive Vice President James Rozzi, talks about how he created his ideal opportunity mixture in the property and construction space.

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Change Insurance
Podcasts

How to Change Your Client Relationships Forever

Ryan Shinkle, Executive Vice President at Insgroup, breaks down everything they do to change that relationship and win new business.

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Change Insurance
Podcasts

This is the Time Financial Ratings Really Matter

Stefan Holzberger, Chief Rating Officer, and Andrea Keenan, Senior Managing Director of Strategy & Communications at A.M. Best help you get to the bottom of what they know about your insurance companies.

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Change Insurance
Podcasts

Why Communication is the Best Thing For Bad Rates

Renewals are easy when you’re talking about rate decreases.

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Change Insurance
Podcasts

Are Your Clients Prepared to Handle a Crisis?

Hart Brown, Senior Vice President of R3 Continuum, talks about the best ways to have the right resources available for the people who will need them.

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Transportation
Podcasts

Everything You Need to Know About Transportation Right Now

RPS' new National Transportation Practice Leader, Mark Gallagher, helps you understand what your clients need to know and where everything is heading.

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Change Insurance
Podcasts

Is There a Good Way to Protect a Crisis?

That's just one of the questions Comber McHugh, RPS National Sales Broker, answers about dealing with those unimaginable events.

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Change Insurance
Podcasts

Do You Have the Ability to Identify Insurance Problems?

Dr. Billy Williams, founder of Inspire a Nation, talks about helping clients understand risk.

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Change Insurance
Podcasts

What Happens When Wholesale Insurance is a Better Deal?

Brady Kelley, Executive Director of WSIA talks about the commercial insurance buying process and what happens when wholesale insurance is a better deal.

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Signature Programs
Podcasts

How to Get Started Selling Lawyers Professional Liability

RPS Area President Adrienne Woodhull breaks down the most important things to know about Lawyers Professional Liability coverage.

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Change Insurance
Podcasts

Why You Need to Focus on Your Clients More

Ken Crerar, President & CEO of the Council of Insurance Agents and Brokers, shares his thoughts on the amount of attention you give your most important clients.

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Change Insurance
Podcasts

What Will the Demand for Insurance Look Like Now

In this episode RPS' President Joel Cavaness takes us back to where it all began and talks about the way we protect clients moving forward.

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Construction
Podcasts

This Is What You Need to Know About Construction Insurance

National Environmental Practice Leader Sarah Wirtz breaks down everything you need to know about making sure your clients are covered coming out of quarantine.

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Change Insurance
Podcasts

How to Improve Your Insurance Reaction Time

RPS’s Chief Digital Officer Ryan Collier talks all about the future of digital insurance and what agents can do to be a part of it.

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Transportation
Podcasts

Preparing for the Future of Transportation Insurance

Jimmy Proffitt, RPS Vice President of National Transportation, let’s you know what you should be doing today to prepare your transportation industry clients moving forward.

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